Providing experienced, individual care at affordable prices.
Phone: 614-876-5125 - Fax: 614-876-4213

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March 23, 2020

Temporary Updated Operating Protocol

Effective Immediately we will initiate off site management of the veterinary hospital and will be implementing the following temporary Remote patient care initiative. 

FIRST AND FOREMOST WE ARE HERE FOR YOU DURING THESE UNUSUAL TIMES FOR ALL OF US.

  1. We encourage you to use email as your first lines of communication. We will be closely monitoring it to respond to your pet concerns as quickly as possible during our current operating hours. All other inquiries will be responded to during our next set of business hours.
  2. 2) Our Phones will be answered by a team member from 8am to 5pm Monday through Friday. We will have limited office hours for prescription and food pick ups. Please allow 24 hour notice for any refills.
  3. If you prefer to leave us a voicemail message, we will get back to you as quickly as possible.
  4. We will be offering telemedicine (phone) consultations as a form of care for our established patients and will coordinate emergency onsite care on an as needed appointment basis.

If you have a scheduled appointment to visit the office, we request that you read our statement titled COVID-19 Precaution and Protocols on how we are seeing patients at this time.

Please do not hesitate to contact us if you have any questions or concerns.

Thank you all for your support.

 

Your Hilliard Veterinary Hospital Health Care Team

COVID-19 PREVENTION & PROTOCOLS

** TEMPORARY OPERATING CHANGES**

Please stay home and reschedule any appointments if you or anyone in your family are ill.

For the safety of our employees, patients, and clients amidst the Covid-19 pandemic, we are taking protective measures to limit exposure of the staff.

  • At this time we will only be scheduling urgent care appointments to address the concerns of patients that are in need of medical care.• If you currently have a vaccine appointment, we kindly request that you call to reschedule your appointment. Delaying vaccinations in a healthy pet will not be harmful to your pet’s health. Limit your pet’s exposure to your own yard and on a leash if overdue for vaccines.

For our current pediatric patients, booster vaccination appointments will be made to keep them on schedule.

• We WILL NOT be doing any technician appointments at this time.

• To limit face to face contact please call us when you arrive in our parking lot. One of our team members will obtain a history over the phone and then come out to your vehicle to get your pet. After the Doctor examines your pet, they will then call you to discuss an appropriate course of action.

Payment will be taken over the phone and then your pet will be returned to you in your vehicle.

• If you are picking up medication refills, we will be taking payment over the phone and then bring the medication out to your car.

Thank you for your cooperation and understanding. Our goal is to be open and available to care of your sick pets. We take your health and the health of our team very seriously and have implemented these protocols to keep us all well moving through this difficult time.

Food Delivered Straight to my Door? Yes Please!

Hills to Home

We now have the ability to utilize Hills to Home which is a program designed to allow you to order your pets prescription or over the counter food from the comfort of your home and have it delivered right to your door. Please use this link to register your pet with Hills to Home.

Vetsource

We have also partnered with an Online Pharmacy called Vetsource to fulfill online food orders for Royal Canin and Purina diets. You can order your food online and have it sent straight to your door. You can order food through this Vetsource link.

Why is this better than other online ordering systems such as Chewy?

  • Your food will be coming directly from the manufacturer vs sitting in a warehouse. Chewy buys their food in bulk so they have large amounts of food that will sit for unknown length of time.
  • Veterinary Support: We authorize and recommend the food here in the office to reduce delays in shipments. If if you have any problems with your food or questions regarding your food we can support your and help resolve issues.
  • Supports Small Business: By utilizing this service, you are directly helping to support your pet healthcare team!

Temporary Online Pharmacy

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Stuck at home?

Please utilize our new temporary online pharmacy for your pets food and prescription refills to be delivered to your home! We hope to have a more permanent online pharmacy soon!

 

Full-service care for your pets…

Hilliard Veterinary Hospital is a full-service veterinary hospital, providing comprehensive medical, surgical, dental, and emergency care for dogs and cats.

Established in 1958, and now operated by Dr. Zoltan Djelmis and his staff, Hilliard Veterinary Hospital is the oldest operational small animal hospital in Hilliard, Ohio.

Our facility includes a surgery suite, digital x-ray, dental x-ray, on-site pharmacy and a closely supervised critical care area with separate dog and cat exam rooms.

We provide a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. We also offer a variety of surgical services, as well as dental care for pets.

Our philosophy of care…

As a full-service companion animal hospital, the goal of Hilliard Veterinary Hospital is to provide an extraordinary experience to pets and their owners through excellent care and service.

We treat your pet as we would our own.
We understand the special role your pet plays in your family, and we are dedicated to becoming your partner in your pet’s health care. We strive to practice the highest quality medicine and surgery with compassion and an emphasis on client education. Our entire healthcare team is committed to providing personal attention to the unique concerns of each pet owner.

We gladly take clients on tours and explain the many services we offer.

We welcome new clients!

To allow ample time for scheduled patients and surgical procedures, we operate primarily by appointment, but we accept emergency visits during doctor’s hours. Please call for more information about our doctor’s hours.

New client? Click here!

For more information, please visit our New Client page by clicking the button to the right!

We’re recommended!

Just wanted to thank the whole staff for their kind compassion on the passing of my sweet Maltese, Precious on Dec. 31st.

Mary Ann S.

I want to thank everyone at Hilliard Veterinary Hospital for the wonderful care given to my dog, Bella, when she was spayed. I am a very nervous dog mommy but your staff took extra time to answer all my questions and set me at ease. Bella loves all of you and gets so excited when we come to the office.

Bethany C.

We just moved to the area and needed a vet clinic that really cared for our animal babies. I am so glad we found this place! They truly cared for our 24 year old cat. Thank you so much, Hilliard Veterinary Hospital.

Meredith G.

What a wonderful group of people! Dr. Djelmas was really nice and I felt I could trust them completely and that my cat was going to get the best care I could afford. The animal's health is their only focus. How awesome is that?!

Charles T.

Thank you for taking care of our best friend, Vanessa, over the last year. Although we recently lost her due to kidney failure, the warmth, the compassion and the customer service that Dr. Djelmis provided us was superior. The staff and Dr. Djelmis and Dr. Amy were the best we have had.

Sam M.

They saved my dog's life! I can't thank them enough for saving Cujo. ♥

Michele B.

Thank you for all the care you have provided our many animals over the last several years. I know they are always in good hands with Hilliard Veterinary Hospital.

Michael C.

I love this place and the vet is awesome. He treats you and your pet as if they were his own family members/pets. He takes a lot of time with each one personally.

Shottie

The people at Hilliard Vet. are truly one of a kind. You could not ask for a more caring and thorough staff. My dog had a cherry eye removed and they were wonderful and he looks great. They even called a few days later to check in on him. I would recommend this vet to anyone in the area. 

Courtney B.

Dr. Djelmis and his staff are some of the most caring and competent people around! I do not hesitate to recommend him to all my friends.

Peggy B.

Emergency Care

We recommend the following for after-hours emergency care:

MedVet Columbus
24 Hours
300 East Wilson Bridge Road
Worthington, OH 43085
614-846-5800

OSU Veterinary Hospital - Dublin
Urgent Care- Evening and Holiday Hours
5020 Bradenton Avenue
Dublin, OH 43017
614-889-8070

OSU Veterinary Hospital- Columbus
24 Hours
601 Vernon L. Tharp Street
Columbus, OH 43210
614-292-3551

Office Hours

Monday: 8am - 5pm
Tuesday: 8am - 5pm
Wednesday: 8am - 5pm
Thursday: 8am - 5pm
Friday: 8am - 5pm
Saturday: 8am - 12pm
Sunday: Closed

Closed all major holidays.

We accept the following forms of payment:


We also happily accept cash and checks.

Find Us:

Hilliard Veterinary Hospital
5125 Cemetery Rd
Hilliard, OH 43026

Phone: 614-876-5125
Fax: 614-876-4213

Hilliard-Veterinary-Hospital-Building-Photo

Contact us:

Please give us a call at 614-876-5125 during business hours to schedule an appointment or inquire about our services.

You may also email us directly at email@hilliardvet.com.